Good morning Jan, I see you work for the Premier chain. Winners 2013 UK CTP Best Promotional & Best Value Convenience Retailer. Best Store Staff & Customer Service Retailer. All those titles add up to quite an achievement! Well done to Premier!
How long have you been working here?
I have been here for three years.
How many staff work here?
Ten, including the post office staff.
What incentives do I have to shop here?
The opening hours are 6am - 8pm Monday through to Saturday and 7am - 7pm on a Sunday. The offers are very good, we are a friendly local shop and the staff are always ready to help. We treat our customers as individuals. There is plenty of parking. Newspapers are delivered seven days a week.
How many offers to you have running at any one time?
Thirty to thirty five.
How long do the offers last for?
Four to five weeks.
What are your best selling lines?
Toilet rolls and alcohol products. On a Sunday, Yorkshire puddings, sugar, potatoes, milk and flour.
Will you order for customers if they require?
Yes. I will do my best to find any product a customer needs.
2013 UK CTP Best Promotional & Best Value Convenience Retailer
How much do you charge to deliver newspapers?
£2 for seven days, 25p per day, Monday through to Friday, 35p on a Saturday and 40p on a Sunday.
Does the Post office help to boost your sales?
Yes, definitely. Their customers often stop to buy papers and groceries when they have been to the Post Office.
Is there a good community spirit?
Yes, we always look out for our regular customers. For instance, if we have not seen one of them for some time, we will make enquiries after their health and well being.
Which part of your job do you like best?
Being with the customers and chatting to them.
Thank you Jan for sharing your thoughts with us, oops, I nearly forgot to buy my magazine and my cereals!!